Windows 10: To Install or Not To Install
Many of my clients have been asking me whether they should install (or not) Windows 10 which has just come out a few weeks ago. My advice right now, is to hold off. The operating system is new. There can be bugs that make the OS incompatible with certain software or devices that you use. And this would not be good, obviously. While these bugs are being worked out by Microsoft, stick with what you have. I will alert everyone when it’s OK to upgrade to Windows 10!
For the iPhone lovers! (And iPad too)
Did you know that if an app is causing a problem (it’s frozen or just won’t work right), there are a few things you can do? First close the app. Now I don’t mean just getting out of it and going back to the Home screen (the screen with all the little square icons). While your phone is on, double press on the Home button. You will see smaller rectangles showing the apps you have open. Using your finger, swipe up the screen from the rectangle. Now you’ve officially closed the app. Press the Home button to return to the Home screen. Reopen the app and see if this has solved the problem.
If not, here’s the second thing you can try. Turn off your phone completely and then turn it back on again. Check the app that was causing you problems.
If that doesn’t work, you can do a “hard reset” of the phone. This usually solves the issue completely. To do this, hold one finger down on the Home button, while at the SAME time, holding another finger down on the Power button. Do not let go until you see the Apple show up on the screen. Your phone will restart. Check the app now to see if it works properly.
ALERT!!
If you get a phone call from someone claiming you have an infected computer and they need to get into your computer to fix everything, PLEASE HANG UP AND CALL ME. This is a scam and the entity on the other end will try to convince you that your computer needs to be fixed by them. This will cost you hundreds of dollars, and your computer will end up infected even more.
This scam can also come in the form of a message that pops up on your screen with a phone number to call. Please don’t call that number and call me instead.
Please be aware that there are many scams going around these days and the information on your computer, including passwords, account info, bank accounts, identity, etc. can be compromised. Please don’t fall for these scams. No one “out there” can possibly track or know that you have viruses on your computer. And in actually, you don’t. Until you let them in.
It doesn’t matter if you have sensitive information on your computer or not. These scammers will render your computer unusable even if you claim there’s nothing on your computer for them to go after.
Don’t be scared, rather, be cautious!
CompuTara's Corner 